PRIVACY STATEMENT

1. Why this privacy statement?  

 As Lamboo Dried & Deco we consider protection of personal information as one of our main priorities. For this, we follow the requirements of the General Data Protection Regulation (GDPR) and the GDPR implementation law. Personal information is processed with the utmost care.  

What is considered personal information?

Personal information is any information from an identified or identifiable natural person. For example your name, address, telephone number or personal email address, financial details but also the IP address of your computer.  

The processing of personal information concerns all the possible actions and implementations made by us with your personal information, from the collection to destruction of it. We understand that this is a very broad concept.  

Actions that certainly fall under this category are: the collection, record, ordering, saving, update, change, request, consultation, usage, forward, spread, make available, bring together, connect to each other, protection, removal and destruction of information. 

2. Why do we process your personal information?

We process your information for the following purposes: 

1. For sending special offers and information. 
2. For deliveries and orders or other services. 
3. For collecting payments, including outsourcing to third parties. 
4. For transport purposes. 
5. For follow-up and courtesy contact with customers. 
6. To meet legal obligations. 

What personal information do we process?

Lamboo Dried & Deco processes your personal data because you use our services and/or because you provide them yourself. Below you will find an overview of the personal data that we process:

1. Name, company name, type of company, address, place, postcode, country 
2. Telephone number, fax number, email address 
3. Financial details: VAT number, Chamber of Commerce number, bank account number 
4. Company trade: picks, bunches, retail, preserved 
5. Client number 

3. To whom do we provide your information?

In principle, we only use your personal information for our own business operations and for the performance of a contract. In some cases, it may be necessary to pass on your details to other parties:

1. Contracted processors 
2. External advisors 
3. External (financial) service providers 
4. Tax authorities 
5. Supervisory authorities  

With parties that process personal information on our behalf (the so-called ‘processers’), we sign (insofar this is required) processing agreements. This is necessary so that when we provide them with information, it is properly stated that they will protect this information and report to us in case of a (possible) data leak.

4. How long do we store your personal information?

When storing personal information, our basic principle is that we do not store information any longer than is required for the purpose it was intended for. Insofar it exists, we comply to the statutory retention periods. Information can be stored by us for a longer period of time when there is a legitimate interest (for example, in case of an ongoing legal procedure or one that is announced and we must be able to defend ourselves).

5. Cookies, or similar techniques, that we use

Lamboo Dried & Deco only uses technical, functional cookies and analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit our website. The cookies we use are necessary for the technical operation of the website. They ensure that the website works properly and remember, for example, your preferences. We can also optimize our website with this. You can opt out of cookies by setting your internet browser so that it does not store cookies anymore. In addition, you can also delete all information previously saved via the settings of your browser.

6. Newsletter

Periodically we send a digital newsletter by e-mail to our customers and to interested parties. This newsletter is only send to existing customers or people who have indicated that they want to receive the newsletter. An unsubscribe link is placed in every newsletter, so that the recipient can immediately sign off. We use the subscriber file only for sending the mailing.

7. View, modify or delete data

You have the right to review, correct or delete your personal data. In addition, you have the right to withdraw your permission to the data processing or to object to the processing of your personal data by Lamboo Dried & Deco. You can send a request for access, correction, or deletion of your personal data or request for cancellation of your consent or objection to the processing of your personal data to info@lamboodrieddeco.com. To prevent abuse, we can ask you for adequate identification.

8. How do we protect your personal information?

Lamboo Dried & Deco takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact our customer service at info@lamboodrieddeco.com.

9. Validity

We reserve the right to amend this privacy statement. If it involves an important change, we will inform you about this through email and/or announcement on the website.

 

This privacy statement is dated on the 25th of may 2018.